Vouchers & bookings
A voucher won't scan, or you need to change a booking date? The deals desk handles every redemption issue you can run into across our partner venues.
Questions about a voucher, a promo code that won't apply or listing your venue with us? Pick the channel that suits you. We aim for a first reply inside ten minutes during business hours, two hours otherwise.
Pick whichever fits best. The right team will be on the other end — no escalation queues.
A voucher won't scan, or you need to change a booking date? The deals desk handles every redemption issue you can run into across our partner venues.
Questions about a charge on your statement, a card decline or a refund timeline? Billing replies in under an hour, every weekday.
Run a restaurant, hotel or spa? Our partnerships team can list your offers, set up tracking and run corporate perk programmes across the city from one dashboard.